🔒 Privacy & Security

Betline Privacy Policy — Your data is secure with us.

Protecting your personal information is our top priority. Here you'll find a full, transparent account of how Betline collects, stores, and uses your data.

Updated: January 2026 Bangla Version Reading time: ~8 minutes
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How We Protect Your Information

The steps we take to ensure your privacy at Betline.

SSL Encryption

All your data is protected by 256-bit SSL encryption. No one can read your information during transfer — this is the same level of security used in banking.

Secure Data Storage

Your data is stored on encrypted servers. Payment information is never stored in our database — it is processed exclusively through the payment gateway.

Identity Verification (KYC)

The KYC verification process keeps your account secure by confirming your identity and preventing fraud.

No Sale of Data

We never sell your personal information to advertisers or third parties. Your data is used solely to improve our services.

Your Controls

You can view, correct, or request deletion of your data at any time. You have complete control over your privacy.

Cookie Controls

We use cookies to enhance your experience. You can adjust your cookie settings at any time. No unnecessary tracking is performed.

Section 01

Introduction & Scope

Welcome to Betline. This Privacy Policy explains how we, Betline, collect, use, store, and protect your personal information. By using our website, mobile app, or any of our services, you are agreeing to this Privacy Policy.

Betline believes transparency is the best policy. We want you to know exactly how your information is being used — which is why this Privacy Policy is written in plain, straightforward language. No legal jargon.

Who This Policy Applies To: This policy applies whenever you visit the Betline website, create an account, play games, or use any of our services.

This Privacy Policy is to be read alongside our Terms & Conditionsand should be read together with it. Both documents together form the legal relationship between you and Betline.

Section 02

What Data We Collect

Betline collects only the information that is necessary. We collect three types of data:

A) Information You Provide Directly:

Type of Information When It Is Collected
Full name & date of birth At Registration
Mobile number & email At Registration & During Communication
Address & nationality During KYC Verification
ID document details (NID/Passport) During KYC Verification
Payment Method Information During Deposit/Withdrawal

B) Automatically Collected Information:

  • IP address and device information (browser, operating system).
  • Site visit timestamps, page view history, and click data.
  • Data collected from cookies and similar tracking technologies.

C) Information Received from Third Parties:

  • Transaction verification details received from your payment provider.
  • Information received from identity verification services.
Section 03

Purpose of Data Collection

Betline uses your data only for specific, legitimate purposes. We never use your information unnecessarily. The primary purposes are:

  • Account Management: To create, verify, and manage your account.
  • Payment Processing: To process deposits and withdrawals securely.
  • Fraud Prevention: To detect fraudulent activity and keep your account secure.
  • Legal Obligations: To comply with KYC and AML (Anti-Money Laundering) regulations.
  • Customer Support: To resolve your questions and issues.
  • Service Improvement: To analyze user experience and improve the platform.
  • Marketing Communications: With your consent, we may send you offers and updates — you can opt out at any time.
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We analyze your browsing data solely to personalize your experience — surfacing your preferred games or sports first.

Section 04

Who Your Data Is Shared With

Betline does not sell your data to any third parties. However, in limited circumstances, certain information may be shared with specific partners:

  • Payment Processors: bKash, Nagad, Rocket — used solely to process transactions.
  • Identity Verification Services: With licensed verification providers to complete the KYC process.
  • IT Infrastructure: Server & cloud providers — in encrypted form.
  • Legal Authorities: By court order or at the request of a regulatory authority.

Our Commitment: All partners we share your data with are bound by strict confidentiality agreements and may only use your information for the specified purpose.

Section 05

Data Storage & Security Measures

Betline uses industry-leading security measures to protect your information. Our security framework is outlined below:

  • Encryption: All data is stored with 256-bit AES encryption. TLS 1.3 protocol is used during transmission.
  • Access Controls: Only authorized personnel can access your data, and every access is logged.
  • Regular Audits: Security specialists conduct regular system audits to identify vulnerabilities.
  • Data Backup: Your data is backed up across multiple secure servers.

Data Retention Period:

Your data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal obligations. After that, all data is permanently deleted.

🔐

In the event of a data breach, Betline will notify affected users within 72 hours and take all necessary action.

Section 06

Cookie Policy & Tracking

Betline uses cookies to improve your browsing experience. Cookies are small files stored in your browser. We use three types of cookies:

  • Essential Cookies: Essential for the website to function properly — including maintaining login sessions and security verification. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme). These are optional.
  • Analytics Cookies: Usage statistics are collected to help improve our services. These are optional.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.

Section 07

Your Privacy Rights

You have full control over your data at Betline. You can exercise the following rights at any time:

1
Right to Access

To find out what information we hold about you, submit a request to Support. Full details will be provided within 30 days.

2
Right to Rectification

If any of your information is incorrect, you can have it updated — either through Account Settings or by contacting Support.

3
Right to Erasure

You can request deletion of your data upon account closure. Unless required by legal obligations, this will be completed within the specified timeframe.

4
Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time. This will not affect any other services.

5
Right to Data Portability

You can request an export of your data in a standard format (CSV/JSON).

Section 08

Third-Party Services & Links

The Betline platform may integrate third-party services such as payment gateways and game software providers. Each of these third parties maintains its own privacy policy.

⚠️

Betline is not responsible for the privacy practices of third-party websites or services. We recommend reviewing their own policies before using those services.

All of our game software partners are internationally licensed and adhere to strict data protection standards. They only receive the data necessary to operate the games.

Section 09

Protection of Children's Privacy

Betline's services are intended for users aged 18 and above. We do not knowingly collect personal information from minors.

If we become aware that a minor has created an account, that account and all associated data will be deleted immediately. If a parent or guardian suspects their child is using our platform, please contact our support team right away.

Section 10

Privacy Policy Updates

Betline may update this Privacy Policy at any time. If significant changes are made, we will notify you by email or through a notice on the platform.

Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly to stay informed.

Last Updated: January 2026. Contact Support if you'd like to view a previous version.

Section 11

Contact & Complaints

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch with us:

  • Email: support@betline.ws
  • Live Chat: Available 24 hours, 7 days a week
  • Help Center: Help Center Page

We aim to respond to all requests within 30 days. For complex requests, it may take a little longer — but we'll let you know in advance.

For quick assistance: Our FAQ Page Check it out — answers to common questions are right there.

Your data is secure — get started now

Your privacy is fully protected at Betline. Sign up today and enjoy a worry-free experience.

18+ | Your data is always protected

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